On 26 August 2026, Salesforce and Anthropic announced Claudeforce, making Claude the default reasoning model, and shipping Salesforce itself into Claude, so the login screen stops being the only door into your system. AC MemberSmart builds that architecture around how associations work: members, chapters, dues, committees, CE credits, the renewal cycle.
It’s the first association management system to run this way. Your staff ask questions in plain English, from the tools they already use, and things happen, written back into Salesforce under each person’s own permissions.
Join Tim Burke (Advanced Communities), Nicole Adair (Salesforce), and Anton Kutishevskyi(Advanced Communities) for 30 minutes of content and 15 minutes of open Q&A.
The demo is the part worth staying for. We’ll show you a real org run live, without opening the AMS interface once. You’ll see actions of every complexity handled by typing a sentence to Claude:
- Reporting, where you describe what you want to see rather than building it from fields and filters.
- Multi-step workflows described in plain language, not built by an admin, a developer or a support ticket.
- Layout changes made by asking for them, so staff rearrange their own workspace instead of filing a request.
Everything lands in Salesforce through your own validation rules, under the permissions that person already has. Staff stop needing to know where things live in the system, and start describing what they want done. No AMS has been run this way in front of an audience before.
What you’ll take away:
- Three questions to ask any AMS vendor selling you AI this year. Use them on us and on everyone else
- A plain-English explanation of “headless” you can take to your board
- A straight answer on permissions, data privacy and how Claudeforce differs from Agentforce
- What a headless AMS looks like in use: what your staff would see on screen and what it can do with your data
It’s absolutely worth your time.
